From 2019, the entire product range by garden tool manufacturer VIKING will be distributed exclusively by the STIHL Group under the STIHL brand. The integration will enable a concentration of all sales and marketing activities under a single brand.
The STIHL Group guarantees that arrangements for VIKING products regarding warranty, spare parts and service will remain unchanged after the brand change.
No. STIHL Tirol will continue to produce the existing product portfolio and to develop products as a centre of excellence for ground-based gardening tools in cooperation with STIHL corporate headquarters.
Spare parts are distributed for at least 10 years and are available at every STIHL specialist dealer, also for the VIKING brand. The 10 years refer to the end of production of the product.
VIKING accessories are distributed for at least 3 years and are available at every STIHL specialist dealer. STIHL accessories are also compatible with VIKING products.
Your STIHL specialist dealer will continue to be your point of contact for guarantee and warranty cases. You can continue to rely on the scope of the granted manufacturer's guarantee.
The specialist dealer where you purchased your product will continue to be your point of contact. You are welcome to contact all STIHL specialist dealers, who have sold the previous VIKING products.
STIHL Executive Board Chairman Dr Bertram Kandziora emphasises: "Our customers can continue to count on the sterling services provided by their specialist dealer for purchased VIKING products."
Yes, but under the STIHL brand.
The gardening tools will continue to be available in the green design at specialist dealers while stocks last. The previous guarantee conditions apply.